Privacy Policy

Introduction

This Privacy Policy describes how Simple Apps LLC ("we", "us", or "our") collects, uses, and protects your information when you use StatusRoute ("the Service"). By using StatusRoute, you agree to the collection and use of information in accordance with this policy.

Information We Collect

To provide the Service, we collect and process the following information:

• Monday.com Account Information: Your Monday.com user ID, email address, and workspace information obtained through OAuth authentication.
• Microsoft Teams Information: Your Teams tenant ID, user IDs, and email addresses obtained through Microsoft Graph API authentication.
• User Mapping Data: Associations between Monday.com users and Microsoft Teams users that you create or import.
• Notification Data: Information about notifications sent through the Service, including board names, item names, assignee information, and message content.
• Activity Logs: Records of actions performed within the Service, including user mapping creation, notification delivery status, and system events.
• Authentication Tokens: OAuth 2.0 tokens for Monday.com and Microsoft Teams, encrypted and stored securely to facilitate API access.

How We Use Your Information

We use the collected information solely to:

• Route notifications from Monday.com to the appropriate Microsoft Teams users
• Maintain user mappings between Monday.com and Teams accounts
• Track notification delivery status and system activity
• Provide customer support and troubleshoot issues
• Comply with legal obligations and prevent fraud or abuse

Data Storage and Security

Your data is stored on secure servers with industry-standard encryption. We implement:

• Row-level security in our database to ensure tenant isolation
• Encryption at rest and in transit for all sensitive data
• OAuth 2.0 authentication with secure token storage
• Regular security audits and monitoring
• Restricted access controls with audit trails

Third-Party Services

StatusRoute integrates with the following third-party services:

• Monday.com: We access your Monday.com workspace data to retrieve notification information. See Monday.com's Privacy Policy.
• Microsoft Graph API: We use Microsoft's API to send messages to Teams users. See Microsoft's Privacy Statement.

We do not share your data with any other third parties except as necessary to provide the Service or as required by law.

Data Retention

We retain your data for as long as your account is active or as needed to provide you the Service. Activity logs are retained for 90 days. User mapping data is retained until you delete it or terminate your account. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Withdraw Consent: Revoke OAuth permissions at any time through Monday.com or Microsoft Teams settings

To exercise these rights, contact us at [email protected].

Cookies and Tracking

Our website uses minimal cookies solely for authentication session management. We do not use tracking cookies or third-party analytics.

Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you within 72 hours via email and provide details about the nature of the breach and steps we are taking to address it.

Children's Privacy

StatusRoute is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Changes are effective immediately upon posting.

International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Company: Simple Apps LLC

Complaints

If you believe we have not handled your personal information in accordance with this Privacy Policy or applicable privacy laws, please contact us at [email protected]. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.